At Coca‑Cola HBC, customers are central to the way we do business.


Customer preference is a core value of our business. For us, it means building true partnerships that create sustainable value and profitable growth for both our business and our customers, across all key channels.

Our customers include hypermarkets, supermarkets, discounters, kiosks, petrol stations, cinemas, leisure parks, hotels, restaurants and cafés, among others. 

By finding new ways to win together in the marketplace, we aim to be the preferred supplier to all of our customers. To achieve this, we’ve adopted a comprehensive set of initiatives designed to build collaborative customer relationships and ensure excellent execution.

Excellence in marketplace execution

Our excellence in marketplace focuses on five core principles:

Customer Service Centre

We always try to exceed the expectations of our customers. Our Customer Service Centre allows us to respond quickly and efficiently to your needs.

If you are a new or existing business customer and would like to order products, have queries or require technical support with equipment, please call us on our careline which operates between 9-5 pm.